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Request For Technical Support Form

Use this form to submit a technical question or problem directly to our @Xi Computer Technical support team, please provide as much detail as possible the more information submitted, the quicker the overall resolution.

You should receive a response to your message within 24 business hours.

Contact Information
*Full Name: Company:
*E-Mail Address: *Phone Number
Type Of Customer Your Shipping Address:
Product Information
*Order Number: *Serial Number: [full six digit #]
questionmark
*Current O/S Installed: Can't find your serial number? Your six digit Serial Number is listed on your final Invoice, an sticker affixed to the Rear of the computer or the bottom of the laptop.
If is a Rackmount system, the sticker can be found on Rear, Left Side or Top towards the front.
Problem Report
Service Type:
Priority:
*Detailed description of the problem:
*How often do the symptoms occur? Please provide a brief explanation
*Any recent changes to the software or hardware? If so please provide a brief explanation
*Can you duplicate the problem?, If so please provide a brief explanation.
Verification
*Mandatory form fields must be filled
Please confirm your information before Submit



@Xi Computer Corporation, 980 Calle Negocio, San Clemente, CA 92673, USA
1-800 432-0486 or (949) 498-0858 Fax: (949) 498-0257
Email - sales@xicomputer.com
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*Systems might be shown with optional equipment, including but not limited to: Monitors, upgraded case, speakers, ergonomic keyboard, upgraded mouse, HD-Trays, DVD-RW etc. Please check your actual order configuration. All sales, invoices & discounts are subject to final approval/verification by @Xi Computer. Estimated shipping date is approximate and is not guaranteed, actual shipping may vary as per our sales terms and conditions. Access to www.xicomputer.com is granted only by acceptance of Terms of Use Agreement
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Intel, the Intel logo, Intel Core, Intel Inside, the Intel Inside logo, Intel Xeon Phi, Xeon are trademarks of Intel Corporation in the U.S. and/or other countries.
E-Verify is a registered trademark of the U.S. Department of Homeland Security. Xi , @Xi , the @Xi Logo, MTower, NetRAIDer, PowerGo, WebRAIDer, BladeRAIDer & Render-RT are trademarks and registered trademarks of @Xi Computer Corporation.
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